Cloud Telephony
Convergence can guide you through the minefield of what solution will suit your business best.
There are hundreds of options offering all types of features and functionality. It is our job to ensure you opt for the right platform for your business.
A cloud solution will give you and your business the freedom to operate at full capacity. It will allow your team to work from anywhere using several devices that are suitable for your business.
For example, you may operate a home working policy with members of the team working in a few different locations. One of our cloud platforms can easily accommodate this.
You may have multiple offices and have a need to connect your team.
Or you might just want to future proof your business and work in the same way you always have.
Either way, Convergence can help deliver a solution.
Wildix
Convergence Communications are proud partners with Wildix, an international leading provider of cloud telephony.
Our journey with Wildix began in 2018 and very quickly, we achieved Gold Status in 2019, a testament to our relationship and high standard of customer service.
Convergence offers customers the Wildix portfolio, consisting of the most up to date cloud telephony and video conferencing solutions.
Our journey with Wildix began in 2018 and very quickly, we achieved Gold Status in 2019, a testament to our relationship and high standard of customer service.
Convergence offers customers the Wildix portfolio, consisting of the most up to date cloud telephony and video conferencing solutions.
CallSwitch One
Convergence Communications are a proud partner of Telco Switch, a market leading cloud telephony provider.
The partnership with Telco Switch was formed in 2021 and Convergence markets their leading cloud product, CallSwitch One. CallSwitch One is another flagship product for Convergence and is the 2nd generation product of an already popular platform.
The partnership with Telco Switch was formed in 2021 and Convergence markets their leading cloud product, CallSwitch One. CallSwitch One is another flagship product for Convergence and is the 2nd generation product of an already popular platform.
Horizon with Webex & Teams
Horizon with Webex is an optional calling and collaboration tool available alongside Gamma''s Horizon Cloud platform. It is built into the license fee, just like the Microsoft Teams integration, making it a natural choice for users.
The seamless integration with Microsoft Teams provides users the flexibility to choose their preferred interface. They can either use Horizon with Webex, which offers a full range of collaboration and meeting tools. Or use Teams for voice calls in addition to the collaborative features they are already familiar with.
Webex meeting and collaboration features are delivered through Cisco’s Webex cloud infrastructure, integrated with Gamma’s Horizon platform.
Alternatively, if you prefer to use Teams as your primary interface for voice, you can do so, meaning your team only needs to interact with one familiar interface, as a dial pad is included with Teams.
The seamless integration with Microsoft Teams provides users the flexibility to choose their preferred interface. They can either use Horizon with Webex, which offers a full range of collaboration and meeting tools. Or use Teams for voice calls in addition to the collaborative features they are already familiar with.
Webex meeting and collaboration features are delivered through Cisco’s Webex cloud infrastructure, integrated with Gamma’s Horizon platform.
Alternatively, if you prefer to use Teams as your primary interface for voice, you can do so, meaning your team only needs to interact with one familiar interface, as a dial pad is included with Teams.
Operator Connect
Operator Connect allows users to make voice calls within Microsoft Teams while utilizing Gamma’s voice network to deliver calls directly into Teams.
This service enables calling and adds a range of additional call control features to Microsoft Teams, which would otherwise not be possible. Gamma guarantees quality of service (QoS), providing businesses with the reassurance they need.
This service enables calling and adds a range of additional call control features to Microsoft Teams, which would otherwise not be possible. Gamma guarantees quality of service (QoS), providing businesses with the reassurance they need.