Cloud Telephony

Name: Cloud Telephony
Brand: Convergence Communications

Flexible telephone phone systems and connectivity designed to suit how your business works - today and tomorrow

Convergence can guide you through the minefield of what solution will suit your business best.

There are hundreds of options offering all types of features and functionality. It is our job to ensure you opt for the right platform for your business.

A cloud solution will give you and your business the freedom to operate at full capacity. It will allow your team to work from anywhere using several devices that are suitable for your business.

For example, you may operate a home working policy with members of the team working in a few different locations. One of our cloud platforms can easily accommodate this.

You may have multiple offices and have a need to connect your team.

Or you might just want to future proof your business and work in the same way you always have.

Either way, Convergence can help deliver a solution.

Find out how to reduce your costs

Cloud Telephony Partners

Wildix

Convergence Communications are proud partners with Wildix, an international leading provider of cloud telephony.

Our journey with Wildix began in 2018 and very quickly, we achieved Gold Status in 2019, a testament to our relationship and high standard of customer service.

Convergence offers customers the Wildix portfolio, consisting of the most up to date cloud telephony and video conferencing solutions

CallSwitch One

Convergence Communications are a proud partner of Telco Switch, a market leading cloud telephony provider.

The partnership with Telco Switch was formed in 2021 and Convergence markets their leading cloud product, CallSwitch One. CallSwitch One is another flagship product for Convergence and is the 2nd generation product of an already popular platform

Horizon with Webex & Teams

Horizon with Webex is an optional calling and collaboration tool included with Gamma’s Horizon Cloud platform. It integrates seamlessly with Microsoft Teams, giving users the choice to work within Webex or Teams. Webex features run on Cisco’s cloud, while Teams users can make voice calls directly through the familiar interface with an included dial pad

Operator Connect

Operator Connect allows users to make voice calls within Microsoft Teams while utilizing Gamma’s voice network to deliver calls directly into Teams.

This service enables calling and adds a range of additional call control features to Microsoft Teams, which would otherwise not be possible. Gamma guarantees quality of service (QoS), providing businesses with the reassurance they need

THAT LEVEL OF COMMITMENT IS RARE

We refused to take the NHS-mandated system because Convergence provided everything we needed. We fought hard to keep them on our list because their service and support from Convergence is second to none. When we transitioned to the cloud-based system, Convergence had a team at every site to ensure a smooth and easy switch over. They even had staff on-site the following Monday morning, just in case. That level of commitment is rare.

Granta Medical Practices - Cambridge, Cambridgeshire