Are you fed up with your ever increasing phone bill? And wouldn’t it be great if your phone system just worked?
Convergence has been solving our customers’ problems since 2004 with our personable approach.
We pride ourselves on building relationships with our clients and we work with companies all across East Anglia and the South East.
Last updated: 30 November 2023
Meet Ryan Riley
Meet Ryan Riley who joined our team last month as a 1st Line Support Administrator.
"My name is Ryan, and I'm excited to be the newest team member here at Convergence! I look forward to helping us continue to deliver fantastic service to all of our clients, and getting to form relationships with each of them over time. Outside of work I enjoy traveling, reading, writing, taking long walks, searching for food recommendations, and watching college football (the American variety). My first month here has been fantastic, and I can’t wait to see what the future holds in this exciting industry."
New client - Law & Lewis
Owners Vanessa & Mark approached Convergence to provide their business with a more professional telecoms solution to coincide with the launch of their new office. We are providing Wildix, a cloud solution that enables Vanessa & Mark to be contactable no matter where they are – utilising mobile apps and handsets in the back office, the showroom or somewhere on site (or even off-site). The solution suits their requirements perfectly.
New client - A&G Travel
Hafsa (owner of A&G Travel) contacted us as she needed to have a landline presence and be able to field calls from anywhere. We recommended a cloud solution that enables her and her team to answer calls from anywhere using any device.
When travelling aboard (which Hafsa does a lot of as it’s her business), important calls can be answered and dealt with. Wi-Fi is widely available in most hotels and conference centres which means when she wants to, she can be contactable on the main landline number of the business.
Last updated: 9 June 2023
THE BEST CUSTOMER SERVICE I’VE EVER HAD!
June 9, 2023
Is this what your customers say about you? After all, it is all about the ‘customer experience’.