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Convergence Communications

Modern cloud telephone systems, mobiles, IT services and connectivity built around your business needs
"In in a world of a world of increasing commercialisation, this is an organisation that you can work with that understand the importance of personal relationships"
- Tim Harrison, Granta


Solutions by sector


Healthcare Sector

Healthcare

Healthcare providers need reliable, flexible communication tools. Our telephone systems and IT solutions help medical teams stay connected across practices, clinics, and remote locations—ensuring continuity of care and secure patient communication.



Education Sector

Education

Schools, colleges, and universities rely on dependable telephone systems, internet connectivity, and IT support. We provide education-focused solutions that connect campuses, support remote learning, and keep communication channels open between staff, students, and parents.



Retail Sector

Retail

In fast-paced retail environments, our telephone systems and connectivity solutions keep teams in sync across stores, warehouses, and head offices. Improve customer service and internal communication with smart, scalable tools built for retail.



SMEs Sector

SMEs

Small and medium-sized businesses need cost-effective, flexible telephone systems and IT support. Our solutions scale with your business—keeping your team connected, productive, and secure whether you're office-based or working remotely.



Manufacturing Sector

Manufacturing

Our telephone systems and IT services support manufacturing operations by keeping production teams, logistics, and admin staff connected across large sites. Stay efficient and secure with technology designed for industrial environments.



Professional Services Sector

Professional Services

In professional services, clear and consistent client communication is key. Our cloud telephony systems and IT support help your team stay responsive, whether you're in the office, at home, or meeting with clients on the go.



Automotive Sector

Automotive

Automotive businesses depend on reliable telephone systems and mobile connectivity. We deliver communication and IT solutions that keep your sales, service, and admin teams connected—so they can focus on customer satisfaction and fast service.



Other Sectors Sector

Other Sectors

Every business relies on dependable communication and IT systems, no matter the sector. We work with a wide range of organisations to deliver tailored solutions that keep teams connected, operations smooth, and customers happy—whatever your industry.






Why choose Convergence Communications?



Convergence Communications is one of East Anglia’s leading telecoms providers, proudly serving businesses across Cambridge, Bury St Edmunds, Newmarket, Ipswich, and Norwich. We specialize in delivering tailored cloud telephone systems, business telephone systems, and VoIP solutions designed to meet the needs of the modern workforce. Our comprehensive services also include business mobiles, managed IT services, and reliable internet connectivity to keep your business connected and secure.

With over 20 years of experience, our expert team offers personal, professional support—helping your business stay ahead with cutting-edge telecoms and IT solutions that fit your unique requirements. Choose Convergence for trusted local expertise and flexible communication solutions built around your business.


CORNERSTONE OF OUR TECHNOLOGICAL SUCCESS
As a retail organisation, it was essential that the migration happened with minimal downtime. Convergence managed the process excellently, keeping both on-site management and our central project team informed. The team at Convergence has been a cornerstone of our technological success over the past 20 years. Their approachable and supportive nature, regardless of the platform — be it NEC (our previous communication system) or Wildix — has made them an invaluable partner. They consistently go above and beyond, whether it’s during project implementation or providing general support. It’s this dedication and reliability that set them apart, and we’re proud to have them by our side.



Explore Our Products


Cloud Telephony

Cloud Telephony

Empower your business with a flexible cloud-based phone system. Enable your team to communicate seamlessly from anywhere, on any device, ensuring productivity and connectivity without limits

  • Call from any device anywhere
  • Scales with your business needs
  • Integrates easily with CRM tools

Internet Connectivity

Internet Connectivity

Reliable internet is the backbone of your business. Our connectivity solutions deliver fast, secure, and consistent access to keep your team connected and your operations running smoothly—no matter where you are

  • Fast broadband for productivity
  • Stable connection for remote teams
  • Custom bandwidth for all sizes

Mobiles

Mobiles

Stay connected on the go with mobile solutions tailored for your business. Equip your team with the latest devices and flexible plans designed to enhance communication and productivity anytime, anywhere

  • Flexible business mobile plans
  • Device and mobile security tools
  • Supports 5G and global roaming

IT Services

IT Services

Simplify your technology management with expert IT services. From support and maintenance to tailored solutions, we help keep your systems secure, efficient, and aligned with your business goals

  • 24/7 support and monitoring
  • Custom IT solutions for goals
  • Managed software and systems





Awards


Cambridgeshire Telecoms Specialist of the Year 2020
Cambridgeshire Telecoms Specialist of the Year 2020
Chamber of Commerce Product of the Year 2015
Chamber of Commerce Product of the Year 2015
Excellence in NEC Customer Support 2008
Excellence in NEC Customer Support 2008
NBA Best Small Business of the Year 2007
NBA Best Small Business of the Year 2007


NEW PHONE SYSTEM IS FANTASTIC
We recently upgraded our phone system and the support we received from Convergence, throughout the process, was fantastic. We were unsure initially of what we required and were given a demonstration, had all of our questions answered and then given time to consider what would be best. The communication was excellent and when it came to the install day, everything went smoothly, with limited down time to the business and a full run through with the team. Again, all questions were answered and the new phone system we have is fantastic. What more could you ask for!".


Latest news and blogs


Last updated: 9 July 2025
Convergence supports the Royal Norfolk Show!
July 9, 2025
Convergence recently exhibited at the Royal Norfolk Showground in conjunction with a few strategic partners and supported the show in more ways than one!
[Read more]
Is your company a Teams user?
January 16, 2025
Did you start using Teams over lockdown? Was it forced upon you? Is it now your go-to platform?
[Read more]
We’re on fibre, it’s fine!
October 28, 2024
A lot of UK businesses are taking advantage of the faster broadband speeds that are becoming widespread across the nation.
[Read more]
Ready of the BT switch off?
June 3, 2024
Talk to a member of the Convergence team & let us guide you through the process. 
[Read more]


Contact our team


Please contact us with any questions or comments using the information below. We look forward to hearing from you.
Alternatively, our contact details can be found below:


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Convergence Communications Ltd
Hall Barn Road Business Park, Isleham, Ely, Cambridgeshire CB7 5RJ
Telephone: 01638 783620

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  Call the Sales Team
01638 783620
08:30-17:30 | Monday-Friday

  Email our Sales Team
info@convergencecomms.com


  Chat with our Sales Team
08:30-17:30 | Monday-Friday