Through our established partnerships, Convergence can provide a full IT support solution. This support can be provided Nationwide due to the number of strategic partnerships we have formed.
Support can be provided for micro businesses as well as multi-national organisations. We can manage your hardware and software and provide help and advice with regards to Microsoft Office 365 and the transition into cloud computing.
As part of that, we can offer advice on which Microsoft Teams licenses your team require from an IT and telecoms perspective.
Amongst the IT services that Convergence can provide:-
- Managed IT Support – we can provide onsite and/or remote & phone support depending on the client’s requirements. We will monitor your systems to ensure all updates and provided.
- Backup Solutions – We use UK-based data centres for all offsite backups.
- Strategic Planning & Hardware – We can advise and provide the relevant hardware for your business including PCs, servers, laptops, tablets, and mobile devices.
- Cyber Security – Convergence can provide Internet security software, end user training, spam and web protection and end point detection.
- Operating Systems & Office 365 – Convergence can advise and provide the relevant Microsoft licenses for your business for voice & data.
Included within our support packages are unlimited no of devices, monthly monitoring, telephone, remote and onsite support. Clients can pay hourly (for ad hoc support) and have a fixed monthly fee.
