Convergence has extensive experience in this sector having successfully delivered cloud telephony solutions to several medical centres and doctors’ surgeries.
Granta Medical Practices"We refused to take the NHS-mandated system because Convergence provided everything we needed. We fought hard to keep them on our list because their service and support from Convergence is second to none. When we transitioned to the cloud-based system, Convergence had a team at every site to ensure a smooth and easy switch over. They even had staff on-site the following Monday morning, just in case. That level of commitment is rare." |
Wildix
Convergence Communications are proud partners with Wildix, an international leading provider of cloud telephony.
Our journey with Wildix began in 2018 and very quickly, we achieved Gold Status in 2019, a testament to our relationship and high standard of customer service.
Convergence offers customers the Wildix portfolio, consisting of the most up to date cloud telephony and video conferencing solutions.
Our journey with Wildix began in 2018 and very quickly, we achieved Gold Status in 2019, a testament to our relationship and high standard of customer service.
Convergence offers customers the Wildix portfolio, consisting of the most up to date cloud telephony and video conferencing solutions.
CallSwitch One
Convergence Communications are a proud partner of Telco Switch, a market leading cloud telephony provider.
The partnership with Telco Switch was formed in 2021 and Convergence markets their leading cloud product, CallSwitch One. CallSwitch One is another flagship product for Convergence and is the 2nd generation product of an already popular platform.
The partnership with Telco Switch was formed in 2021 and Convergence markets their leading cloud product, CallSwitch One. CallSwitch One is another flagship product for Convergence and is the 2nd generation product of an already popular platform.
Horizon with Webex & Teams
Horizon with Webex is an optional calling and collaboration tool available alongside Gamma''s Horizon Cloud platform. It is built into the license fee, just like the Microsoft Teams integration, making it a natural choice for users.
The seamless integration with Microsoft Teams provides users the flexibility to choose their preferred interface. They can either use Horizon with Webex, which offers a full range of collaboration and meeting tools. Or use Teams for voice calls in addition to the collaborative features they are already familiar with.
Webex meeting and collaboration features are delivered through Cisco’s Webex cloud infrastructure, integrated with Gamma’s Horizon platform.
Alternatively, if you prefer to use Teams as your primary interface for voice, you can do so, meaning your team only needs to interact with one familiar interface, as a dial pad is included with Teams.
The seamless integration with Microsoft Teams provides users the flexibility to choose their preferred interface. They can either use Horizon with Webex, which offers a full range of collaboration and meeting tools. Or use Teams for voice calls in addition to the collaborative features they are already familiar with.
Webex meeting and collaboration features are delivered through Cisco’s Webex cloud infrastructure, integrated with Gamma’s Horizon platform.
Alternatively, if you prefer to use Teams as your primary interface for voice, you can do so, meaning your team only needs to interact with one familiar interface, as a dial pad is included with Teams.
Operator Connect
Operator Connect allows users to make voice calls within Microsoft Teams while utilizing Gamma’s voice network to deliver calls directly into Teams.
This service enables calling and adds a range of additional call control features to Microsoft Teams, which would otherwise not be possible. Gamma guarantees quality of service (QoS), providing businesses with the reassurance they need.
This service enables calling and adds a range of additional call control features to Microsoft Teams, which would otherwise not be possible. Gamma guarantees quality of service (QoS), providing businesses with the reassurance they need.